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An AI concierge is a conversational agent built into your website. It answers your visitors' questions, guides them to the relevant content, clarifies their needs and passes their requests on to your team, according to the agreed rules. At DUBUB, in Montreal, every Concierge is designed around your identity, your services and your clientele.

A chatbot answers in a chat window, off to the side of the site. Immersive navigation brings navigation and conversation together: the content and the exchange evolve as one. Your Concierge takes into account the pages viewed, can lead the visitor to a precise section and highlight it, without ever making them start over. The experience becomes more intuitive, personalized and adapted to each person.

Immersive mode is built on the Double View: the site on the left, SophIA on the right. You ask a question, compare offers or explore a topic, and the content displayed adapts to what you are looking for. You remain free to explore the pages at your own pace, and you pick up the thread of your navigation and your conversation when you switch from classic mode to immersive mode.

Immersive mode

SophIA is DUBUB's AI concierge: the virtual assistant who welcomes you on our site and answers your questions while the page follows your conversation. Her answers are provided for information only; any commitment takes effect through a written agreement signed by both parties.

Every visit carries a different intention. Your Concierge helps understand needs, guides visitors and gives continuity to the exchanges, from first contact to follow-up. Your customer service team receives requests that are clarified, prepared and sent to the right recipient, according to the agreed rules.

Yes. All three offers include progressive qualification and request transmission, along with a lead centre and essential statistics. There is no per-lead surcharge.

Automating some exchanges and follow-ups is one of the possibilities to explore together during your custom demo. Once the experience is approved, your Concierge is integrated into your site; depending on the project, it can be connected to your existing tools to ease the hand-off and follow-up of requests. External integrations: optional, unless stated in the quote.

It is in fact trilingual: all three offers include an experience in French, English and Spanish. Full professional translation of your site or documents, however, is not part of the Standard and Complete offers.

It is designed for businesses in several sectors, including: real estate and residences, retail and services, tourism and hospitality, restaurants and events, health and wellness. Every sector has its own particularities; yours helps us understand your environment.

In five steps. We analyze your site, your services and your clientele. We create your Concierge's visual identity and design its conversational journeys, in harmony with your brand. We develop your immersive navigation experience. You test it through a personalized demonstration and your client portal. Then, once the experience is approved, your Concierge is integrated into your site.

The indicative go-live timeline is 3 to 5 weeks for the Standard offer and 5 to 8 weeks for the Complete offer. Schedule: confirmed after assessment; depends on content, access and approvals.

Yes. The custom demo takes the form of a short seven-step conversation: we get to know your business, you discover what DUBUB can do for it. We then get back to you to set a time for your demonstration. And for a first look, you can talk with SophIA in immersive mode right now.

Custom demo

DUBUB has three immersive navigation offers. Standard: implementation from $3,900, then $790/month. Complete: implementation from $7,900, then $1,250/month. Custom: on quote, implementation and subscription according to your needs. Currency and taxes: Canadian dollars, taxes extra. Final price and scope: confirmed before work begins.

Discover the offers

Implementation covers: analysis, configuration, customization, testing and go-live. The subscription covers: operation, monthly capacity and upkeep of the experience. All three offers also include hosting of DUBUB components, monitoring and corrective maintenance.

The Standard and Complete offers include a trial of 14 days from operational go-live. During the trial, you can stop with no future monthly fee; the implementation fee, however, remains payable. Subscription: monthly in advance; 3-month initial period after the trial, then monthly renewal. After the initial period: 30 days' written notice, per the contract terms.

The Standard offer includes 750 conversations per month; the Complete offer, 1,500. For the Custom offer, capacity is set according to your needs. Additional capacity: available with your approval. There is no per-lead surcharge.

Quebec's Law 25 gives you the right to access the personal information we hold about you, to request corrections, and to withdraw your consent to its use. We do not sell your personal information.

Privacy policy

Your information is hosted mainly in Canada. Some of our service providers process data outside Quebec; when that happens, the transfer is limited to what is necessary to provide the service. We keep your information only as long as needed, then we delete it or anonymize it.