Last updated: April 28, 2025

At DUBUB (“we,” “us,” or “our”), your privacy is of paramount importance. This Privacy Policy explains in detail how we collect, use, disclose, store, and safeguard your information when you visit our website, www.dubub.com (“Website”), or engage with us through our services, communications, or business operations.

We are headquartered in Montreal, Quebec, Canada, with additional offices in Miami, Florida, USA. This Policy applies to all users regardless of geographic location, though specific rights may vary depending on your jurisdiction.

1. Information We Collect

We may collect and process the following categories of information:

1.1 Personal Information You Provide Directly

When you voluntarily submit information through our Website, contact forms, request a consultation, or otherwise communicate with us, we may collect:

• Full name

• Email address

• Phone number

• Company name

• Job title

• Project details, inquiries, or other business-related data you provide

1.2 Automatically Collected Information

When you access or use our Website, we automatically collect certain technical data, including:

• Internet Protocol (IP) address

• Browser type and version

• Operating system and device type

• Referral URLs

• Pages visited and time spent

• Interaction data (clicks, scrolls, etc.)

• Cookies and tracking technologies (see Section 4)

1.3 Third-Party Data

We may receive information about you from third-party sources, such as business directories, lead generation services, publicly available sources, or referral partners, strictly for the purpose of providing or marketing our services.

2. How We Use Your Information

We use the information we collect to fulfill the following purposes:

• To respond to your inquiries, requests for proposals, or consultation bookings

• To evaluate your business needs and recommend AI-driven solutions

• To send administrative communications, confirmations, updates, and technical notices

• To send promotional communications (only if you’ve opted in or where allowed by law)

• To improve our Website’s performance, functionality, and user experience

• To analyze usage trends and website traffic for business insights

• To comply with applicable legal, regulatory, or contractual obligations

We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.

3. Legal Basis for Processing (For EEA/UK Users)

If you reside in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following lawful bases:

• Consent: Where you have given explicit consent

• Contract: To perform a contract or pre-contractual steps at your request

• Legal obligation: To comply with legal obligations

• Legitimate interests: For our legitimate business interests, provided these are not overridden by your rights

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to:

• Enhance and personalize your browsing experience

• Analyze Website traffic and usage patterns

• Serve relevant content and measure campaign effectiveness

You can control cookie preferences through your browser settings. For more details, see our Cookie Policy.

5. Disclosure of Your Information

We do not sell or rent your personal information. However, we may disclose your information to the following categories of recipients:

• Service Providers and Contractors: Trusted third parties who assist with hosting, CRM management, marketing automation, analytics, or IT support

• Affiliates and Subsidiaries: Entities under common ownership with DUBUB

• Legal Authorities: Where required by law, subpoena, or governmental request

• Successors: In connection with a merger, sale, or acquisition of all or part of our business

All third parties are contractually obligated to process your data in compliance with applicable privacy laws and solely for the purposes outlined above.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including satisfying legal, accounting, or reporting requirements. Specific retention periods vary based on the type of data and applicable legal obligations.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, access controls, and staff confidentiality agreements.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure; therefore, we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

✅ Access: Request access to the personal data we hold about you
✅ Correction: Request correction of inaccurate or incomplete data
✅ Deletion: Request deletion of your data (subject to legal limitations)
✅ Objection: Object to processing based on legitimate interests
✅ Restriction: Request to restrict processing of your data
✅ Data Portability: Request a copy of your data in a portable format
✅ Withdraw Consent: Where processing is based on consent, withdraw your consent at any time

To exercise these rights, please contact us at ai@dubub.com. We may require verification of your identity before fulfilling certain requests.

9. Third-Party Websites

Our Website may contain links to external websites or platforms. We are not responsible for the privacy practices, content, or security of such third-party sites. We encourage you to review their privacy policies before providing any personal data.

10. Cross-Border Transfers

As we operate in Canada and the United States, your personal data may be transferred to, stored, or processed in these countries. We ensure adequate safeguards are in place to protect your data in compliance with applicable laws, including the use of standard contractual clauses where required.

11. Children’s Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from minors. If we become aware that we have collected data from a child under 16, we will promptly delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or other operational needs. The “Last Updated” date at the top of this Policy indicates the most recent revision.

We encourage you to review this Privacy Policy regularly. Your continued use of our Website or services constitutes acceptance of any updates.

13. Contact Us

For questions, concerns, or to exercise your data rights under this Privacy Policy, please contact us:

DUBUB – AI Consulting
Email: legal@dubub.com
Website: www.dubub.com
Mailing Address (HQ):
DUBUB
75 Queen Street, Suite 2020, Montréal, QC H3C 2N6